Finding the best event tech solutions

As event organisers, finding partners we can trust is crucial yet daunting. Between flashy marketing and empty promises, how can we cut through the noise to assess what solutions will truly support our event vision?
Lee Matthew Jackson

Lee Matthew Jackson

February 1, 2024

As event organisers, finding partners we can trust is crucial yet daunting. Between flashy marketing and empty promises, how can we cut through the noise to assess what solutions will truly support our event vision?

In this revealing episode, I roleplay an event organiser grilling a potential event technology supplier. My guest? Max from Canapii – an all-in-one event management platform.

With a conversational approach, I put Max in the hot seat with questions we as organisers need answered before even considering a demo.

The video

We recorded this podcast live at Event Tech Live London, so if you’d prefer to watch you can do so on YouTube.

Question framework

When talking with potential suppliers, I try and cover the following:

  1. What core pain points or event struggles do you help organisers solve?
  2. How specifically would your solution enhance the attendee experience for my event type?
  3. What level of customisation and flexibility does your platform/service allow?
  4. How do you make your technology intuitive and easy to adopt for event staff and attendees?
  5. What education, training and support is included both pre-event and onsite?
  6. Can you explain the end-to-end journey an attendee would have with your solution?
  7. How do you help facilitate connections and engagement between event participants?
  8. What complementary technologies and services can you recommend or connect me with?
  9. What opportunities exist to provide value to attendees before, during and after the live event?
  10. Could you summarise what sets your company apart in the event industry?

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Event Engine Podcast Artwork

Speakers

An image of our guest Max Mitchell

Max Mitchell

Canapii
Lee Matthew Jackson

Lee Matthew Jackson

Event Engine